Our response to COVID-19
What you should know about COVID-19
We are committed to working with you to STOP THE SPREAD of COVID-19. While Council keeps our services running for you, we ask that you do what you can to help reduce the risk to our community and the State.
Visit www.sahealth.sa.gov.au for all the information you need.
Our Council Office will reopen on Monday (23/11/2020), with strict hygiene protocols and social distancing in place.
The following services will be updated as we receive the necessary updates. However most, if not all, will resume as normal on Monday. Our front counter will open at its usual time on Monday as well, so you're welcome to enquire about a specific service by email or calling us.
Our front counter is open from Monday to Friday, 9am to 5pm. For out-of-hour council related emergencies, please use our emergency numbers.
We are continuing to work to minimise risk to our people and our community. Please carry out business with us online or on phone, please do so.
Our waste services – waste transfer stations are open from Sunday and kerbside collection services remain the same.
Our community bus services has been cancelled to protect both drivers and passengers from the current outbreak.
This is still a pending service. We will update its operating hours on Monday.
|All caravan parks are open.|
All Libraries are open. However, please double check with your local libraries.
Our Environment Health Officer will continue working to ensure community compliance with State and Federal Government directions in response to the COVID-19 outbreak.
All arrangements continue to be reviewed and we’re happy to discuss any issues or concerns with you – call 8862 0800.
If you have questions about the following issues please feel free to call us direct:
- Community Wastewater Management Systems - Hayden Battle on 0438 621 750
- Cemeteries, Waste Management and Transfer Stations - Glen Growden on 8862 0810 or 0457 193 998
Jarrad Seiboth, Group Team Leader Infrastructure: 0419 911 914
Grant Willmer, Team Leader Southern Field Staff: 0418 837 131
Trent Semler, Team Leader Northern Field Staff: 0408 956 262
For any other matters not covered above, feel free to contact one of our leadership team.
Your Council Members
Council Members are always available to support you and discuss any of your issues. If you’d like to make contact with one of your Council representatives you can find their details here.
Information for businesses
Completing and implementing your COVID Safe Plan is the best way to ensure your business is compliant and COVID-safe for your staff and patrons.
- For more information and to create a COVID-safe plan, visit https://bit.ly/2ZLVwn7
- For FAQs about restrictions in place, visit https://bit.ly/2XdqumI
Rules around business operations continue to change and, where possible, we urge you to speak to your peak representative organisations and continue to monitor the SA Health website. However, a suite of information is available to help businesses navigate through these challenging months and we’re also here to help:
Business SA – has a range of important information on assisting local businesses.
Economic Development Australia Recovery Hub – provides funding links, resources etc focused on recovery.
Australian Institute of Food Safety – includes information about what COVID-19 means for your food business.
South Australian Tourism Commission – has resources for hotel and tourism operators.
Restaurant and Catering Industry – has a hub of valuable information
If you are unsure of requirements for your business or need our support please contact our Environmental Health Officer Willbur Colaco 0407 618 057 who continue to work with other agencies to ensure we have the latest advice.
From 21 August 2020, you must have a COVID Marshal if your business or activity is or involves any of the following:
Any business or activity providing food and/or beverages for on-site consumption to members of the public, including pubs, bars, restaurants, cafés, wineries, cellar doors, dining areas, food courts, etc. This does not include take-away only operators.
- Gyms and fitness centres
Gyms and fitness centres/studios, pilates, yoga, spin, barre, dance and similar studios, health clubs, etc.
- Indoor and outdoor sports clubs
Football, cricket, netball, soccer, tennis clubs, racing (horse/greyhound) clubs (both indoor and outdoor areas).
- Swimming pools available for public use
Publicly owned pools and businesses that operate with a swimming pool the public can use, including associated facilities such as showers, changerooms etc.
- Social and community clubs
Community/RSL halls, youth and recreation centres, other facilities commonly used for meetings, gatherings and events open to members of the public.
- Religious or faith-based ceremonies
Includes both ceremonies and services held at places of worship, such as churches, mosques, synagogues or temples, and ceremonies or services held elsewhere. This does not include weddings or funerals.
- Supermarkets and hardware stores
Includes all retailers including small or independent stores that operate as supermarkets or hardware stores (these are more common in regional areas). However, for these smaller operations, this usually simply means that the floor manager/main staff member on duty would also act as COVID Marshal while at work. As such, this would likely not be onerous.
- Distribution centres
Includes distribution centres and their associated transport operations (e.g. arrival/departure areas, loading/unloading and other activities).
- Businesses or activities that are required to have a COVID Management Plan.
If you fall into any of the above categories, you must have either a nominated or a dedicated COVID Marshal.
Beyond Blue - 1300 22 4636
Lifeline - 13 11 14
Regional Access Program - 1300 032 186
REPORT PEOPLE BREAKING OR IGNORING RESTRICTIONS
To report breaches of the pandemic control restrictions, please call:
- Coronavirus dashboard
- SA Health - latest updates
- Department of Health
- Smart Traveller
- World Health Organization
- SA Housing Authority - Relief Call Centre