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COVID-19 support for people & businesses

Published 23rd July 2021

COVID-19 information and support hotlines

Please take note of the below support and information lines and keep triple zero (000) for emergencies only.

SA COVID-19 Information Line - 1800 253 787

Offers local information and advice on general COVID-19 matters for South Australians. Operates from 9:00 am to 5:00 pm every day.


SA COVID-19 Mental Health Support Line - 1800 632 753

Provides mental health support for people surrounding COVID-19. It is available to people to maintain their mental health and wellbeing.


Housing support and advice - 1800 253 787

The SA COVID-19 Information Line can provide information on self-quarantine requirements and can assist with the facilitation of emergency accommodation for those required to self-quarantine but unable to do so at home.


The COVID-19 Information Line is open from 9.00am to 5.00pm every day on 1800 253 787.


Red Cross Telecross REDi service - 1800 188 071

Register for a free, daily call checking on the welfare of vulnerable South Australians in response to COVID-19.


COVID-19 support for businesses

The Government has announced a financial support package for businesses.

The State Government’s Business Support Package includes:

  • $3,000 cash grant for employing business.
  • $1,000 cash grant for non-employing businesses.

The package is available for non-employing businesses and regional businesses.

The eligibility criteria includes:

  • Be located within South Australia
  • Have an annual turnover of $75,000 or more in 2020-21 or 2019-20, and be registered for GST
  • Employ people in South Australia
  • Have an Australia-wide payroll of less than $10 million in 2019-20
  • Have a valid Australian Business Number (ABN)
  • Experienced at least a 30 per cent reduction (compared to the week prior) in turnover due to the restricted trading conditions

Follow this link to for more information and to apply: https://bit.ly/3rrQDeO